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  • What is Kame Club?
    Kame Club is our exclusive membership program that offers special benefits and discounts to our loyal customers. Members get early access to new products, exclusive deals, and more. Join Kame Club today to enjoy these perks!
  • Q: Can I return my product?
    A: Yes, you can return products bought from Kame House within 30 days if they are unused, undamaged, and in original packaging. Visit our refund policy and fill out the returns form with your order number and return reason to start the process. Customers cover return shipping unless it's our error or a defect. Refunds are processed within 7-10 business days after inspection.
  • Q: What delivery options are available at Kame House?
    A: Kame House offers standard delivery (3-5 business days UK). We also offer same day local delivery for the Chepstow and Caldicot area.
  • Q: When will my order be dispatched from Kame House?
    Orders will be dispatched the next working day.
  • How do I care for my trading cards?
    To keep your trading cards in the best condition, store them in protective sleeves and avoid exposure to direct sunlight and moisture.
  • What payment methods do you accept?
    We accept credit cards and PayPal for all transactions. All payments are processed securely.
  • How do pre-orders work?
    When you place a pre-order, you will be charged immediately, and your item will be shipped as soon as it becomes available. You will receive a notification once your order has been dispatched.
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